Privacy Policy

Privacy Policy

Last updated: July 2026

At Weave Intelligence, we recognise the importance of protecting the personal information entrusted to us. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or use our services.

We are committed to handling personal information responsibly, transparently and in accordance with applicable data protection legislation, including the UK General Data

Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

The information we collect depends on how you interact with us.

Information you provide

You may choose to provide personal information when you:

  • Complete a contact or enquiry form 

  • Request a demonstration 

  • Download resources 

  • Subscribe to communications 

  • Contact us by email or telephone 

  • Engage with us during sales or customer onboarding 

This information may include:

  • Name 

  • Job title 

  • Company name 

  • Business email address 

  • Telephone number 

  • Country or region 

  • Details relating to your enquiry or organisation 

Please avoid sending sensitive personal information unless specifically requested.

Information collected automatically

When you visit our website, certain technical information is collected automatically to help us operate, secure and improve our services.

This may include:

  • IP address 

  • Browser type and version 

  • Device information 

  • Operating system 

  • Referring website 

  • Pages visited 

  • Time spent on pages 

  • Date and time of access 

  • General location information derived from IP address 

This information is generally used in an aggregated form and is not intended to identify individual users.

Cookies and similar technologies

Our website uses cookies and similar technologies to improve website performance, understand visitor behaviour and enhance the user experience.

Further information can be found within our Cookie Policy.

How We Use Information

We use personal information to:

  • Respond to enquiries and requests 

  • Arrange demonstrations and meetings 

  • Provide products and services 

  • Manage customer relationships 

  • Improve our website and user experience 

  • Analyse website performance 

  • Communicate product updates where appropriate 

  • Comply with legal and regulatory obligations 

  • Protect the security and integrity of our systems 

We only process personal information where we have an appropriate legal basis for doing so.

Lawful Basis for Processing

Depending on the circumstances, we process information because:

  • you have given your consent; 

  • processing is necessary before entering into or performing a contract; 

  • processing is necessary to comply with legal obligations; or 

  • processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms. 

Sharing Information

We do not sell, rent or trade personal information.

Where necessary, information may be shared with carefully selected third-party service providers who support the operation of our business, including providers of:

  • cloud hosting; 

  • website analytics; 

  • customer relationship management systems; 

  • email communications; 

  • IT support; and 

  • professional business services. 

These providers are required to protect personal information and may only process it on our behalf in accordance with applicable contractual obligations.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal rights.

International Transfers

Some of our service providers may process information outside the United Kingdom.

Where this occurs, we ensure appropriate safeguards are in place to protect personal information, including contractual protections or other recognised transfer mechanisms required by applicable data protection legislation.

Data Security

Protecting customer information is fundamental to our business.

We maintain appropriate administrative, technical and organisational safeguards designed to protect personal information against accidental loss, unauthorised access, disclosure, alteration and destruction.

While no online system can guarantee absolute security, we continually review and improve our security practices to reflect evolving technologies, operational requirements and industry best practice.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our contractual rights.

When information is no longer required, it is securely deleted or anonymised where appropriate.

Your Rights

Subject to applicable law, you may have the right to:

  • request access to your personal information; 

  • request correction of inaccurate information; 

  • request deletion of personal information; 

  • request restriction of processing; 

  • object to certain processing activities; 

  • request transfer of your information where applicable; and 

  • withdraw consent where processing is based on consent. 

Requests will be handled in accordance with applicable data protection legislation.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites and encourage you to review their individual privacy policies before providing any personal information.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legislation, technology or our business operations.

The latest version will always be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how Weave Intelligence handles personal information, please contact us using the contact details available on our website.